Privacy Policy

AI Optimised is an AI services agency based in Fleet, Hampshire, UK. We help businesses implement AI tools to save time, reduce costs, and operate more efficiently.

For the purposes of UK GDPR, AI Optimised is the data controller for the personal information you provide through this website.

If you have any questions about how we handle your data, you can reach us at jarvis@ai-optimised.co.uk.

We only collect data that you actively provide to us. This website has one point of data collection: the contact form.

We do not use cookies for tracking or analytics. We do not run any advertising pixels or tracking scripts. We do not collect any data about your browsing behaviour on this site.

Simple: we use your contact details to respond to your enquiry. That's it.

We may follow up once or twice if we haven't heard back, or if we need more information to help you properly. We will not add you to a mailing list, send you marketing emails, or share your details with anyone outside of AI Optimised without your explicit permission.

Under UK GDPR, we need a lawful basis to process your personal data. When you submit the contact form, our legal basis is legitimate interests (Article 6(1)(f) UK GDPR).

Our legitimate interest is to respond to business enquiries made through our website. This is a standard, expected part of running a business — and you would reasonably expect a company to process the information you voluntarily submit in order to get back to you.

We've assessed that this processing does not override your rights and interests, as: (a) you're choosing to contact us, (b) the data is used only to respond to you, and (c) you can ask us to stop at any time.

We retain contact form submissions for 12 months from the date they are received.

After 12 months, we delete the submission unless it relates to an ongoing business relationship (in which case we'll hold it only as long as necessary for that relationship, and no longer).

You can request deletion at any time — see your rights below.

We use a small number of third-party services to operate this website. Here's exactly what each one does with your data:

We do not sell, rent, or trade your personal data with any third party. We do not use your data for advertising.

You have the following rights in relation to the personal data we hold about you:

• 👁
  Right of access You can request a copy of the personal data we hold about you. We'll provide this within 30 days.
• ✏️
  Right to rectification If any data we hold about you is inaccurate or incomplete, you can ask us to correct it.
• 🗑️
  Right to erasure You can ask us to delete your personal data. We'll do so promptly unless we have a legal obligation to retain it.
• ⛔
  Right to object You can object to us processing your data on the basis of legitimate interests. If you do, we will stop unless we have compelling legitimate grounds to continue.
• 📦
  Right to data portability You can request your data in a structured, commonly used, machine-readable format.
• ⏸️
  Right to restrict processing In certain circumstances, you can ask us to restrict how we use your data while a dispute or review is in progress.

To exercise any of these rights, contact us at jarvis@ai-optimised.co.uk. We'll respond within 30 days. We don't charge for reasonable requests.

If you're unhappy with how we've handled your data, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. This includes encrypted connections (HTTPS) for all data in transit and access controls on systems that store your data.

No system is 100% secure. In the unlikely event of a data breach that poses a risk to your rights, we will notify the ICO within 72 hours and you directly if required.

If we make significant changes to this policy, we'll update the "Last updated" date at the top of this page. For material changes that affect how we process your data, we'll take reasonable steps to notify you (for example, by email if we have your contact details).

We encourage you to review this policy periodically.